Terms of Service

AI-generated guidance

Heartly is an AI-powered relationship guidance service for informational and reflective purposes. It is not a dating site, matchmaking marketplace, or platform for communication between users, and it does not connect users with other users. Heartly is not a human advisor, therapist, medical provider, or emergency service. AI-generated responses may be incomplete or inaccurate, so users should exercise their own judgment. Use of Heartly is also subject to theAcceptable Use Policy.

Your responsibilities

You are responsible for your decisions and communications. Respect other people's privacy and only share content you have the right to provide. Do not use Heartly unlawfully or for threats, harassment, abuse, or misuse of the service.

Paid features and refunds

Heartly offers a limited free experience. Heartly Continue is a one-time purchase of $4.99 USD that provides 50 additional user messages. It is not a subscription.

Refund requests may be reviewed according to our Refund Policy, applicable law, and payment-network rules.

Payments

Payments for paid features are processed by our authorized payment provider or Merchant of Record. The payment provider may handle payment processing, applicable taxes, refunds, chargebacks, invoices, and related customer service in accordance with its own terms and applicable law.

Availability and intellectual property

We may suspend or restrict access where reasonably necessary to protect Heartly, our users, third parties, or the integrity and security of the service. Heartly materials are protected by applicable law.

Disclaimer

Heartly provides AI-generated guidance and does not guarantee accuracy or outcomes. Users remain responsible for their decisions and actions. Nothing in these terms removes rights that cannot legally be excluded.

About Heartly / Contact

Heartly is an independently operated digital service provided under the Heartly brand.

Heartly · talkheartly.com · support@talkheartly.com

Changes to these terms

We may update these terms as the service changes. The current version will remain available on this page.