Refund Policy

Heartly Continue

Where available, Heartly Continue is a $4.99 one-time digital product that provides 50 additional user messages. It is not a subscription.

Refund requests

Purchases are generally final once the additional messages have been delivered or used. Contact support@talkheartly.com about an incorrect or duplicate charge, missing additional messages, or a serious technical problem that prevented use. Requests may be reviewed case by case.

Your rights and contact

Nothing in this policy removes rights required by applicable law or payment-network rules. Payments are processed by our payment provider. Refund requests may be reviewed according to this policy, applicable law, and payment-network rules.

Heartly · talkheartly.com · support@talkheartly.com